How Can We Help?

Search for answers or browse our knowledge base.

ALL TOPICS

Allow User Video Calls

< All Topics

Updated: November 16, 2020

Allowing User Video Calls

Follow along for a step-by-step walkthrough on how to allow video calls in your venue between attendees.

1. Open up the Engagez venue as an admin. Under the Administration tab, click Features on the left-hand side under Configure.

2. Scroll down to the Miscellaneous section and ensure that the Search Visibility and Video Call buttons are turned on.

3. Click Save at the bottom of the Features page.

4. Test the feature with two different users. Any attendee should be able to search for another attendee and request a video chat. The result will look like this:

When receiving a call:

When answering a call:

Tip: Users can request video calls like the one pictured above by clicking on another attendee’s profile and finding the video call button.

Now your venue should be set up for users to use video calling! 

Still have questions? Visit the Engagez Support venue or email us at support@engagez.com. If you’ve purchased an implementation package, please contact your implementation representative through Skype or email.

Next Book a Meeting on Engagez